Frequently Asked Questions

FAQ

General Questions

 

What is Qube?

Qube® is our IT as a System™ approach to designing technology solutions, delivering complete enterprise technology infrastructure pre-configured and can be managed by your team, our managed service, or a hybrid of both.  We integrate Cisco solutions, the leader in networking, security, data center and collaboration.  We take Cisco’s best in class capabilities and focus tirelessly on better technology design; engineering the complexity out of the process of integrating, implementing, and supporting these solutions. This allows us to deliver optimized end-to-end solutions that arrive ready to use. 

 

What are the features and benefits of Qube?

Qube Features

Qube Benefits

Qube Feature Matrix

 

How is Qube different from traditional IT solutions?

Qube vs. Traditional IT Solutions

Before and After Photos

 

What types of organizations does Qube help?

All industries can benefit from Qube solutions: Alternative Energy, Architecture, Automotive, Design & Architecture, Federal Government, Film & Video Production, Finance and Banking, Fire & Rescue, Government, Health & Wellness, Healthcare, Higher Education, Home & Home Office, Hospitality, K-12 Education, Law Enforcement, Legal, Manufacturing, Military, Mining, Oil & Gas, Optometry, Real Estate & Construction, Restaurants & Cafes, Retail, Sports & Entertainment, Telecommunications

https://qube.tech/industrysolutions/

 

What solutions can Qube address for my organizations?

Networking: Switches, Wireless, Firewall, Perimeter Security (IDS/IPS)

Surveillance/IP Cameras

Mobility: Mobile Device Management, Mobile Security/VPN, Client Devices

Server, Storage, Virtualization, Cloud Computing,

Software: Directory Services, Email, CRM, Customer Intelligence and Analytics, Business Process Software, Virtual Assistant/AI

Collaboration: Voice, Video, Chat, and Web Meetings

 

How much is Qube?

It’s easy to build a Qube that’s right for your business.  Just click Qube Builder and your complete solution will be displayed as an ‘all-in’ monthly cost.

 

What are the hidden costs?

The Qube Builder was designed specifically to create comprehensive, all-inclusive solutions to help organization have visibility into their total technology costs and create a consistent long-term budget. There may be additional software or hardware solutions you that you decide to add in the future that are not included in the Qube Builder tool.  However, we continue to add more solutions into the Qube Builder tool on an ongoing basis to ensure it remains relevant and comprehensive as your company grows.

 

Do I have to pay monthly?

The Qube Builder automatically incorporates hardware solutions, perpetual software licenses, and monthly subscription services into a single monthly bill.  Hardware and perpetual software licenses can be purchased as capital expense (CAPEX) /upfront.  Subscription services are typically billed monthly but can be pre-paid if desired.  This can be helpful for organizations that have pre-approved budgets, grants, ‘use it or lose it’ funds, or those that simply want to reduce or eliminate monthly costs.

 

How much can I save with Qube?

We have built two ways to calculate your savings by implementing Qube:

  1. Simple calculator based on the number of users: How Much Can You Save?
  2. Detailed Savings Calculator
    • Enter the Qube model that you are looking to implement
    • Enter your current infrastructure hardware, software, and services

 

Is Qube competitively priced?

Yes.  Qube is priced competitively relative to the business-class capabilities that it provides relative to solutions in the industry. Significant savings is achieved in the reduced time to design, integrate, implement, and support Qube solutions.  Additionally, the physical life expectancy of Qube is well over 5 years, creating a much lower Total Cost of Ownership (TCO) relative to other solutions and approaches in the industry. 

 

How does Qube keep my business current after 5+ years?

Qube leverages solutions that are built to automatically update and upgrade with new capabilities as soon as current updates are made available. This not only keeps your technology environment secure, but also continues to provide your organization with the newest capabilities without needing to replace hardware to achieve these benefits.  This lowers the cost of owning equipment while benefiting from continuous improvements over time.

 

What are these prices?

Prices are displayed as monthly costs based on a 3-year term.  You can also select a 5-year term which automatically adds licensing and support and provides a lower monthly cost.  Qube can be purchased upfront with no monthly commitments.  Monthly subscriptions can be purchased month to month, 1 year, 3-year, 5 year or longer up to 10 years.  Pricing may vary depending on the solutions and particular services that are added.

 

Is there a term commitment?

The Qube Builder displays monthly prices that are based on a 3-year term.  You can also select a 5-year term which automatically adds licensing and support and provides a lower monthly cost.  Qube can be purchased upfront with no monthly commitments.  Monthly subscriptions can be purchased month to month, 1 year, 3 year, 5 year or longer up to 10 years.  Pricing may vary depending on the solutions and particular services that are added.

 

What are the term commitments?

Qube can be purchased upfront with no monthly commitments.  Monthly subscriptions can be purchased month to month, 1 year, 3 year, 5 year or longer up to 10 years.  Pricing may vary depending on the solutions and particular services that are added.

 

Where can I get a Spec Sheet / Data Sheet?

Qube and Qube Hybrid Data Sheet

Qube COMMAND Data Sheet

 

What are the installation requirements for Qube?

  • Qube is a 2ft cabinet. There are no special power or cooling requirements for Qube which allows it to be installed on a wall or under a desk. Qube requires standard 20A 120V power and NEMA 5-15 plugs.
  • Qube Hybrid is a 24U (46” tall) or 42U cabinet (78” tall) and contains firewalls, switches, servers, storage, and Uninterrupted Power Supply (UPS) Battery Backup power.Depending on the specific server, storage, and UPS configurations, Qube Hybrid may use standard 20A 120V power and NEMA 5-15 plugs while larger configurations require 2 30A 250 V power and NEMA L5-30P plugs.
  • Qube COMMAND contains all of the components of Qube in a rotomolded, military grade, flight-ready cabinet which is designed to be mobile and deployed in outdoor environments.
  • Qube COMMAND Hybrid contains all of the components of Qube in a rotomolded, military grade, flight-ready cabinet which is designed to be mobile and deployed in outdoor environments. Qube COMMAND Hybrid may use standard 20A 120V power and NEMA 5-15 plugs while larger configurations require 2 30A 250 V power and NEMA L5-30P plugs.

Qube Installation Poster

 

What is required to install/setup Qube?

Qube arrives completely configured and ready to use.  Simply plug-in power, internet, and connect devices like Access Points, computers, printers, phones and other network devices.  Instructions are here: Qube Installation Poster

 

How much does it cost to ship Qube?

Approximate shipping costs are as follows:

Standard Qube cabinet: $300

Qube Hybrid 24U cabinet: $600

Qube Hybrid 42U cabinet: $1000

Qube COMMAND: $500

Qube COMMAND Hybrid: $700

 

Qube Builder Help

 

How many users do I enter?

Qube Builder can be used one of two ways:

  1. You can enter the total number of users. This will populate all fields throughout the Qube Builder which is useful in building solutions across multiple sites
  2. You can enter the number of users in a particular location. From here you can add additional Qubes and build each site independently.  This method is useful for sites with multiple locations, however, you will need to over-ride certain numbers that are intended to be licensed across the total organization; for example, mobile device management licenses, phone solutions, email, or business practice software.

 

How do I know what options to choose?

The Qube Builder provides information on each solution to help you determine which capabilities your organization needs.  Once you build your Qube solution, you can Save your configuration which allows our team, or one of our strategic partners, to review your selections and provide a tailored solution. 

 

How long does it take to receive Qube?

Qube solutions are typically delivered fully configured and ready to use within 2 weeks from the time the order is placed.  This time frame can be expedited if required. 

 

What are the different models of Qube?

Qube comes in six primary models: three business solutions, and 2 home solutions.  The 4 three business models are Qube, Qube Hybrid, Qube COMMAND, and Qube COMMAND Hybrid.  The two home models are Qube HOME and Qube HOME Office.  Each of these primary models are available in different configurations. See “What are the different Qube configurations?”

 

What are the different Qube configurations?

Qube 10, Qube 25, Qube 50, Qube 100, Qube 250, Qube 500, Qube 1000.  Qube configurations generally correspond to the number of users the Qube is designed to support.  All Qube models are expandable to support additional users as needed.

 

What are the different Qube Hybrid configurations?

Qube 100 Hybrid, Qube 250 Hybrid, Qube 500 Hybrid, Qube 1000 Hybrid.  Qube configurations generally correspond to the number of users the Qube is designed to support.  All Qube models are expandable to support additional users as needed.

 

What are the different Qube COMMAND configurations?

Qube COMMAND 10, Qube COMMAND 25, Qube COMMAND 50, Qube COMMAND 100.  Qube configurations generally correspond to the number of users the Qube is designed to support.  All Qube models are expandable to support additional users as needed.

 

What are the different Qube HOME and Qube HOME Office configurations?

Qube HOME and Qube HOME Office are available in different configurations to support homes of different sizes, home offices, and multiple home control and automation solutions.

 

What are the Qube models for businesses?

Qube has three business models: Qube, Qube Hybrid, and Qube COMMAND.  All Qube models are designed to be completely self-contained technology infrastructure solutions. 

  • Qube is a 2ft cabinet. There are no special power or cooling requirements for Qube which allows it to be installed on a wall or under a desk. 
  • Qube Hybrid is a 24U (46” tall) or 42U cabinet (78” tall) and contains firewalls, switches, servers, storage, and Uninterrupted Power Supply (UPS) Battery Backup power.
  • Qube COMMAND contains all of the military grade

 

 

Qube Partners

 

What types of partners can join the Partner Program?

You can partner with Qube in 3 ways:

  1. Affiliate

  • Work flexibly
  • Work with a team of consultants, architects, and engineers to support your efforts
  • Get paid for introducing Qube as an option to your company relationships
  1. Solution Provider

  • Offer your customers a complete, turn-key IT as a Service
  • Differentiate from other VARs and Solution Providers.
  • Get a larger share of your customer’s IT Infrastructure 
  • Keep account control by not having customers purchase from other VARs and Solution Providers that could become your competition.   
  1. Managed Service Provider

  • Benefit from infrastructure purchases without the costs associated with building a reseller practice
  • Increase your services profitability by reducing time spent configuring and managing disparate network, security, and end-user solutions.
  • Differentiate your offering from other MSP’s.
  • Reduce your client’s spend on infrastructure and free up budget for your higher-value services
  • Keep account control by not having customers purchase from other VARs and Solution Providers that could become your competition.   

 

How do I become a Qube Partner?

Complete the Partner Request

 

Where do I find resources as a partner?

There is a partner portal located at partners.qube.tech which is designed to provide partners with the sales, marketing, operational, and implementation resources for them to effectively sell and deliver Qube solutions.  For partner access, please contact partners@qube.tech.

 

Where resources are available to partners?

The Qube Partner Portal contains resources to enable partners sales, marketing, operational, and implementation efforts, helping them effectively sell and deliver Qube solutions. 

Sales:  Presentation Templates, Instructional Walk-through videos, Infographics, call scripts, Email Templates, and Video Overviews.

Marketing: Email Templates, Webinar and Event Templates, Pre-Recorded Webinars.  Email campaigns

Operational: Configuration Instructions, Installation Instructions, Shipping and Logistics information

Implementation: Implementation and configuration resources

 

The partner portal is located at partners.qube.tech.  For partner access, please contact partners@qube.tech.

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